It's a thrill to hear back from clients who are pleased with their psychic readings. Sometimes they call me with follow-up details about situations we've discussed previously, while sometimes they send me email, and sometimes they leave feedback at the KEEN website. No matter how my clients choose to contact me, it's an incredible feeling to know that I've made a positive difference in their lives. It's especially touching because it takes time for clients to go in and leave feedback. That extra time they're willing to share means that they want me to feel good and help me improve my future readings.
What's funny is that sometimes people who are new to the KEEN site are skeptical about whether the feedbacks that are listed there are really from actual clients. If you're wondering about that, let me reassure you: Yes, all of those feedbacks are from actual clients who I've spoken to on KEEN. They leave a star rating and many also offer written comments, both of which I greatly appreciate.
My goal is for 100% client satisfaction, but sometimes no matter how hard you try, it's impossible to please everyone all the time. So I look at my overwhelmingly positive feedback ratings and combine that with the fact that the vast majority of my clients call me back for follow-up readings, and I'm satisfied that I'm doing good work for my clients. Do I ever think, "I wonder if there was something else I could have said to help that client?" Of course I do. Like everyone else, I'm only human, so second-guessing myself comes with the territory. But during my readings, I generally feel like I've made a connection with the clients. Then when I learn that my clients are pleased with their readings, I'm overjoyed to hear those kind, encouraging words.
Many thanks to those of you who have taken the time to provide me with feedback following one of our readings, and also thanks to you who read that feedback and decide to pick up the phone and call me. My beloved clients truly make my work worthwhile.
Blessings to all,